Why is the Welcome ad loading after the page view instead of before?
The tag for the Welcome ad needs to be place in the highest position in the page code templates. Or, at the least, before other ad objects are called.
Why does the Welcome ad have the CMP logo instead of the publisher's logo?
The publishers' logo on the Welcome ads are dynamically displayed based on which domain the visitor comes from. If you see the CMP logo it means the domain the Welcome ad is being served from has not been registered yet. Forward us the domain name and which logo it should be associated with.
I have a client interested in doing a campaign what should I forward them?
Forward them the link to the product configurator first. It contains all the procedures, specifications, and provides them the ability to test out their creatives.
Can client's incorporate sound or movies in their creatives?
The configurator accommodates for the ability to incorporate linked movies or sound. If it can be implemented in the configurator and follows the requirements, then it can be use.
Why are the numbers changing in my reports?
Live campaigns are tracking on the fly. Each time the report screen refreshes the numbers may change. Archived reports are static and do not refresh.
How can I forward a client their tracking info without showing all the other campaigns?
When viewing the campaign statistics for either a live or archived campaign, there is a link called "Client Link". If you click on that link it will provide you a URL that can be forwarded on to the client. This link will even work if you apply a search query to the statistical data, and will only return the queried results.
